Privacy Policy

At Nokhada, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you make a purchase or fill out a form, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely by our payment provider)

B. Order Information

Details related to:

Products purchased
Order history
Delivery preferences

C. Technical Information

Automatically collected when you browse our website:

IP address
Device type
Browser type
Pages viewed
Cookies and tracking data

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Contact you regarding your purchase or delivery
Improve our website and shopping experience
Respond to your inquiries or customer service requests
Detect or prevent fraud
Comply with legal obligations

We do not sell or rent your personal data to any third party.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

Secure SSL encryption
Limited access to personal data
Partnering only with trusted payment gateways
Regular website security reviews

However, no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We may share your information only with:

Delivery partners (to ship your order)
Payment processors (to complete your purchase)
IT or analytics service providers that help us operate our website

All partners are required to protect your information and use it only for the purpose of providing their service.

We do not share your information for marketing by third parties.

5. Cookies and Tracking Technologies

Our website uses cookies to:

Improve site performance
Remember your preferences
Analyze traffic and usage patterns

You can disable cookies through your browser settings, but some features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

Request access to your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing communications
Contact us regarding any privacy concerns

To exercise these rights, please contact us directly.

7. How Long We Keep Your Data

We retain your personal information only as long as necessary to:

Complete your order
Provide customer support
Meet legal or accounting requirements

After that, your data is securely deleted.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before sharing your information.

9. Changes to This Policy

Nokhada may update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
Continued use of our website indicates acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, or if you want to request access or changes to your information, you can contact us:

Email: info@nokhada.com
Phone / WhatsApp: +971 58 837 6856
Location: AB Plaza 8, Dubai, UAE

We are always here to help.